Returns & Exchanges

At El Rodeo Western Boutique, we want you to love your purchase as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all boots and apparel are free from wear and returned in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully pack your unworn items in their original box, ensuring that boot soles are protected and all western wear tags remain attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the quality of your return, we will process your refund or ship your exchange within 5-7 business days.